CUSTOMER SUPPORT
Chuckals is in competition with some of the best and largest companies in the region and nationally. Success can only be achieved by providing high quality service at a competitive cost.
Unlike traditional operations, Chuckals does not have a large number of technically defined job classifications that strictly segregate employees into a lot of individualized, separate functions. Instead, Chuckals operates with teamwork and cooperation.
Under our team system, all employees work together for the overall goal of the highest quality of customer service at a competitive cost. Employees are not limited to responsibilities for only a small facet of the operation; everyone is expected to perform wherever work needs to be done to ensure the customer is taken care of.
Our Philosophy
Chuckals Office Products philosophy is to build quality relationships with our customers and clients by providing unparalleled service, savings, and selection and by being the business supply company that truly cares about their customers. In addition to simply striving to provide the best customer service a company can ask for, we will look to understand your needs and provide true value in order to understand what makes your office work. We seek to apply the appropriate advice and suggestions to ensure your success.
General Return Policy
Chuckals Office Products is glad to offer a hassle-free return policy. Items must be returned within 30 days of the purchase date in their unopened, original packaging in new condition. Defective or damaged items must also be returned within the 30 day period in their original packaging. Food, beverage, first aid, and special order items are non-returnable. To return an item, please call our Customer Service team at 253-620-2350 or email customerservice@chuckals.net and we will be happy to assist you!
Furniture Return Policy
In Stock furniture returns: Customers have 30 days to return In Stock furniture, it must be unused and in original packaging.
After 30 days, there will be a re-stocking fee of up to 50% plus any applicable freight costs.
Products custom manufactured, made to order, Furniture Advantage or special ordered to meet specific needs are not returnable.
We look forward to serving you!
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